Course description

This program introduces the foundations of systems thinking and practical Kanban design for leaders, product teams, and operators.

• Diagnose workflow friction and invisible constraints
• Map demand, flow, and bottlenecks with more clarity
• Design service classes, policies, and cadences
• Use metrics to improve delivery without adding chaos

The emphasis is application: ideas you can take back into real organizations and use immediately.

What will i learn?

• Design a basic Kanban system for a real team
• Map demand, flow, and bottlenecks with more clarity
• Create service classes, policies, and operating cadences
• Use metrics to improve delivery without adding chaos

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